Terms of Service
Please read these terms carefully before placing orders. As a B2B manufacturer, our policies differ from standard retail agreements.
Acceptance of Terms
Welcome to Novofooder Mfg. By accessing our website or placing an order for our commercial kitchen equipment (including but not limited to Modular Cooking Ranges, Fryers, Griddles, and Warm Keep Series), you agree to be bound by these Terms of Service.
These terms constitute a legally binding agreement between you (the "Distributor" or "Client") and Novofooder Mfg. (the "Manufacturer").
B2B Only Policy
We Strictly Operate on a B2B Model
We do not engage in retail business or direct-to-consumer sales for individual home use.
Our products are engineered for commercial environments (restaurants, central kitchens, hotels). Clients must verify they are a registered business entity or authorized distributor. We reserve the right to decline orders that do not meet our minimum order quantity (MOQ) or commercial verification standards.
Customization (ODM/OEM)
We specialize in customized design and tooling development. For ODM/OEM orders:
- Specifications: Clients must provide accurate technical specifications for modular combinations, voltage requirements, and gas types.
- Tooling & Molds: Custom molds (e.g., for Waffle or Takoyaki machines) require final approval of blueprints before production begins. Once production starts, design changes may incur additional costs.
- Lead Time: Production lead time provided are estimated and may vary based on order volume and customization complexity.
Warranty & Liability
We provide factory-level reliability for all our equipment.
Spare Parts Support
We offer spare parts for maintenance. For bulk orders, a percentage of free spare parts may be negotiated.
Limitation of Liability
Novofooder Mfg. is not liable for damages resulting from improper installation, misuse, or unauthorized modification of equipment.
Contact Us
If you have any questions regarding these terms or specific manufacturing requirements, please contact our factory sales directly.
Factory AddressNo. 10 Liye Road, Dongchong Town,
Nansha District, Guangzhou, China
+86 18939709902
cherryfujiaa@gmail.com
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